Online services and e-commerce

Digitalisation has brought great changes to commerce and service structures. Customer service and sales take place in multiple channels as the customer experience reaches from the internet and social media to the bricks-and-mortar shop. Your company's online services, online shop and customer service must mesh seamlessly when it comes to personnel, processes and tools. Solita helps you to desing, implement and develop online services and shops that provide excellent customer experience and new competitive advantage.

Solita online service and e-commerce solutions

We offer tailored expert services for building multi-channel online services and online shops. Whether your goal is a captivating B2C or B2B online shop, online service, a more functional intranet or product information management (PIM), we can help you design and create customer-oriented solutions from the ground up; from strategy and service design to technical implementation, including integration, analytics, cloud services and maintenance.

Our agile methods ensure quick development, a customer-oriented approach and the fulfilment of business goals. We segment, simplify and measure actions with a culture of experimentation. Our solutions utilise leading technology, such as EpiServer, Liferay, Google, Microsoft Azure, Amazon (AWS) and Mule ESB.

Our services

  • Online services

    Provide excellent service and customer experience online.

    • Get more out of your time by optimising your content production.
    • Enhance sales through targeted and personalised content.
    • Create a uniform, device-independent brand image.
    • Guarantee swift service through automated functions.
  • E-commerce

    Create an easy-to-use, reliable, intelligent and effective online shop.

    • Use smart and automated product and service targeting.
    • Ensure efficient product information management and utilisation.
    • Increase process transparency and speed.
    • Create a compelling and straightforward user experience.
  • Design services

    Design seamless, user-centric, multi-channel service experience.

    • Clarify your service offering.
    • Create an intuitive, rewarding and user-oriented customer experience.
    • Take concrete measurements of the results and success.
    • Build your online service and shop through a culture of experimentation – create true added value for the end user.

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