Online services and e-commerce
Digitalisation has brought great changes to commerce and service structures. Customer service and sales take place in multiple channels as the customer experience reaches from the internet and social media to the bricks-and-mortar shop. Your company's online services, online shop and customer service must mesh seamlessly when it comes to personnel, processes and tools. Solita helps you to desing, implement and develop online services and shops that provide excellent customer experience and new competitive advantage.
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