The first steps towards the new hospital were taken several years ago, when the three municipalities of Valkeakoski, Akaa and Urjala decided to merge the wards of their health centres in southern Pirkanmaa into a new health centre hospital.
The new hospital called for shared, modern processes and a service promise that the staff from all three health centres could commit to.
The participants began planning the reform with an open mind.
They did not want to transfer their existing procedures, some of which seemed outdated, into the new hospital as such. Instead, they sought to make daily operations as smooth as possible, both for the patients and staff.
As in most hospitals, whiteboards and printouts used to play a key role in daily work planning at the wards in Valkeakoski, Akaa and Urjala. They were used to monitor the situation in the wards, the incoming and outgoing patients, as well as the staff on duty. The goal was to get rid of the cumbersome, inefficient and error-prone procedure and move on to a new level.