Fortum, the leading energy company in Finland, was looking to improve the way they use the data generated about electricity retail customers to develop customer segmentation and new services. The data warehouse for customer data was completely updated to be a more flexible support tool for business needs. Solita’s Agile Data Engine solution took the development and operation of the cloud-based data warehouse to a new level, enabling rapid changes as well as easily and cost-effectively combining data from different sources for the whole organisation to use. The new data warehouse and Agile Data Engine work together as a strong foundation for the future data capability of Fortum and the building of data-driven business.
For the companies of the future, one cornerstone of success is the ability to use data in a versatile manner to create new operating models, services and business. The energy company Fortum was looking to collect and combine data about retail electricity customers in a more flexible manner for various purposes, such as segmentation and the creation of new services. A better, more cost-effective way of using that data required a new data warehouse that could combine data from different sources into one system and allow the development of new, data-driven services.