ARIS managed services

ARIS managed services

ARIS is a leading business modelling and process mining software solution for organisations seeking to embrace business transformation. With ARIS, you can design and measure your business to make processes transparent and improve operational excellence while managing risk and compliance. Solita provides comprehensive ARIS managed services (AMS), including hosting, operation, administration and maintenance of ARIS environments, to support the agility you need for your continued business process transformation efforts and get the full value from ARIS.

With our ARIS managed services you get

  • Continuous access to ARIS specialists and expert knowledge
  • The highest quality service on the market
  • High security levels (ISO 27001)
  • Transparent costs

Interested? Contact us!

Gert Ottosson, Director, Business Development, [email protected], +46 708 30 69 11
Katja Jakobsen, Business Transformation Lead, Denmark, [email protected], +45 20 95 50 09
Koert Declercq, Principal Consultant, [email protected], +32 475 97 88 04
Matias Kokko, Principal Consultant, [email protected], +358 50 336 26 51

Full hosting, operation, administration and maintenance stack services

You can focus on improving your business, while we take care of the ARIS environment.

  • ARIS technical application management

    • Monitoring
    • Maintenance
    • Incident-/problem-management
    • Change requests

  • ARIS functional application management

    • Service requests
    • Access management requests
    • User/information requests
    • Change requests

  • ARIS technical customisation management

    • Monitoring
    • Maintenance
    • Incident-/problem management
    • Change requests

  • Basic services

    • Service desk
    • Ticketing processing SLA
    • On-call duty
    • Weekend maintenance
    • Customer ticket process integration

  • Service management

    • Transition management
    • Service delivery management and coordination
    • Change management
    • Application lifecycle management
    • Escalation management
    • Service reporting

  • Infrastructure management

    • Data centre
    • Infrastructure
    • Monitoring
    • Maintenance
    • Incident-/problem management
    • Change requests