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We lead with heart: Introducing the Solita Leadership Manifesto

Ossi Lindroos President and CEO, Solita

Published 12 Jun 2026

Reading time 4 min

Leadership is a word that gets used a lot. Sometimes it means authority or hierarchy, and sometimes it’s just a title on a business card. We think it means something different.

Solita is a tech, strategy and design company, and after 30 years and over 2,200 professionals across nine countries, we’ve learned that the way you lead matters at least as much as the strategy you follow. So we spent time putting into words what we think about leadership. Not as an abstract management philosophy, but as a lived commitment. The result is the Solita Leadership Manifesto: a statement of how we want to lead, why it matters, and what we’re committed to.

Who we are

In a world that often celebrates growth over everything, we have an unusual ambition: to build a healthy company where smart, talented people enjoy their work and make a lasting impact. That starts well before the balance sheet. We combine a high level of autonomy with a culture of caring. We believe that low hierarchies give room for everyone to own their expertise.

Caring is our core value and creating impact that lasts is our mission. The Leadership Manifesto is the clearest expression yet of what that looks like in practice, in how we lead our teams, how we show up for our customers, and how we build a company worth belonging to.

How we made it

This wasn’t written in a boardroom over a weekend. It grew from conversations, many of them.

We started by workshopping with our leadership team, getting the hardest questions on the table first: what do we actually believe, and are we willing to be committed to it? From there, we took the work to our country leadership teams across our markets, testing the ideas against different realities and different cultures. Then we opened it wider, gathering input from our people. What does good leadership feel like? What’s missing? What is true?

Finally, we reviewed everything closely alongside our strategy process, making sure the manifesto wasn’t a standalone document that sits on a shelf, but something genuinely connected to the direction we’re taking Solita. The result reflects all of that. It has fingerprints on it from across the company.

What it says

At its core, it begins with a simple idea: us before me. That might sound obvious, but it rarely is. Building something together, a team, a culture, a company, requires people willing to put the collective ahead of individual ambition. We believe that’s not a sacrifice. It’s what makes work meaningful.

The manifesto rests on three pillars that we come back to again and again

  1. People are all we have. We trust our people by default. We care for them as human beings, not as resources to be optimised. A humane culture is part of who we are, and this kind of culture only flourishes in a community that is built together. We give freedom and autonomy within clear boundaries, we embrace diversity, and we believe that continuous learning is how we stay relevant. We speak up, and our customers appreciate us for challenging them to ensure the quality of the end result. We exercise internal and external transparency through open dialogue and encourage everyone to do so. Clear is kind, and we try to lead that way every day.

  2. Customer as a champion. Our customers don’t just need a vendor. They need a partner willing to challenge them, guide them, and stand with them through change. We could build anything, but we won’t. Instead, we build only things worth building, solve problems worth solving. We want our customers to shine, and we’re not afraid to ask hard questions if that’s what it takes to build something that lasts.

  3. Healthy business with a healthy community. We’re a growth company, but growth guided by vision and driven by values. Sustainable growth is a fundamental theme not only to our current and future employees, but also to the future of our customers and all of society. We believe everyone at Solita shares accountability for our business success. That’s not pressure; it’s ownership. Failure is an option and a valuable teacher. With a growth mindset, we learn, grow and succeed by doing instead of talking.

Leadership manifesto Solita

This is what it feels like from the inside

Manifestos are easy to write. What matters is whether people actually recognise themselves in them. We believe ours passes that test because it was built from the inside out. Caring, easy-going, courageous and passionate: these are our values, and this is the culture that thrives from them. When people join Solita, they describe the same things: the openness, the trust, the sense that they’re genuinely seen as people and not headcount.

Some call it hygge, and we call it an essential part of Nordic living. It’s the big little moments that matter. The manifesto doesn’t try to bottle that. It does try to protect it by naming the leadership behaviours that make such a culture possible in the first place. What binds all of this together is trust. Trust that people will do the right thing. Trust between our customers and us. Trust that being ethical, future-proof and good to work with is also, in the long run, the right business strategy.

The manifesto doesn’t describe a perfect organisation. It describes the kind of organisation we are working to become and the kind of leaders we want to be every day. Who should set an example, if not us?

  1. Culture