Building on a solid foundation
The change in the approach led to a situation where day-to-day use cases started to emerge from Finavia’s business. The first ones involved the management of information display screens and luggage. All of these are closely related to Finavia’s value promise ”For Smooth Travelling”. This promise has been at the core of all data processing from the start.
The data for Data Hub comes from almost 30 very different sources, with flight data being among the most central. Data is also imported from, for example, IoT sensors, RFI tags and customer feedback terminals. Experienced IT experts work in the background to make sure that the information architecture and the bigger picture are managed smartly.
Data for hub users
Data Hub’s realtime PowerBI reports have 150 users who are able to react quickly and timely to exceptional situations as data is displayed automatically without the user needing to open a separate report.
In other words, the key element of Data Hub is not that all data has been brought to one place, but the fact that it can be shared, combined, and requested. Data Hub has become such an important part of life for Finavia workers that they even refer to the process as ‘hubbing the data’.