Service into production in record time
From the start, Solita began to create Golli together with the customer and an extensive interest group taking the opinions of end users into account.
Work on the ambitious vision was started by constructing a prototype of the service that was used for testing the idea from the users’ perspective. The prototype was tested in 10 small and medium-sized food industry businesses around Finland. The piloting and testing of the prototype confirmed the impressions of the necessity of the new service, and the fact that it would be challenging. Would a complex ecosystem, differences between users and the unlimited range of wishes turn the project into a never-ending project even if it was off to a speedy start?
We set an ambitious objective for the service development: the new service should prove its functionality within six months.
The deployment was carried out by testing and trialling according to agile methods and lean principles. According to the objectives, the service was launched within six months after the start of the project in December 2015, and Golli was successfully adopted in several companies right away.
Easy-to-deploy and easy-to-use service
The deployment and use of the service is extremely simple, easy and quick, and it can be carried out with ordinary office tools and a network connection. Golli saves time and money both in small and medium-sized businesses that supply products and in terms of the logistics of major stores: Using Golli costs less than two euros per day for a supplier. It makes order, delivery, logistics, invoicing, monitoring and reporting processes faster and easier and improves the communication between various parties. The service increases the competitiveness of Finnish small and medium-sized businesses and improves the everyday lives of us all by improving the versatility, freshness and safety of the available range of food.
With the help of Golli, a supplier can:
- Receive and confirm an electronic order
- Collect products using a preferred method
- Print standard serial shipping container codes (SSCC)
- Create an electronic delivery order
- Send an EDI message
- Create an electronic consignment note
- Invoice the customer
- Ensure continuous monitoring and tracing of products (to be introduced in 2016)
An ecosystem of interfaces and services
Golli is not only a user interface, but an ecosystem of interfaces and services to which the company’s existing digital services and systems can be connected in various ways. In addition, the ecosystem approach enables creating added value services around the Golli core. For example, the Internet of Things solution can be connected to Golli and thus, the supply chain can be automated. At the initial phase, the food industry and retail trade were selected as the main target group but Golli is suitable to any industry. In the years to come, hundreds of customers are expected to find the benefits offered by Golli.
Benefit potential worth millions
Golli has changed the retail trade industry. The service is socially important as it will help ‘instant digitalise’ Finnish small and medium-sized businesses and improve the competitiveness of Finnish companies by providing suppliers with new business operating opportunities.
Potential cost effects achieved by the Golli service are significant within the industry. Specific computational figures cannot be revealed due to competition-related reasons, but the potential of cost benefits in the order-to-delivery process is as much as MEUR 17 a year based on the average benefit achieved by trade groups. Benefits can be calculated for each trade group based on the amount of time used currently on manual labour and the costs of working hours.