More than one million journeys are taken daily on transport provided by the Helsinki Regional Transport Authority (HSL) in the Helsinki metropolitan area. The hsl.fi website is Finland’s most used online service for public transport and a key mobility tool for over one million Finns. In cooperation with HSL, we completely overhauled the service to be more useful for the daily needs of public transport users. The customers now have easy access to all mobility information and services in one location. “The service has been well-received and very stable. Hsl.fi also received the Grand One award for the best website,” says Jari Läättä from HSL.