Agile coaching and change management

New skills, structures and ways of thinking are required in organisations wishing to have a sustainable and effective response to market and technological uncertainty, and continued rapid change. Previously quick and effective methods have become outdated. Competitive ability is not born from process optimisation.

We can build abilities and skills for your organisation, teams and individuals to create new resources and for customer-driven, sustainable and effective change management. We train future winners in key skills, such as

  • customer-driven development
  • multi-discipline teamwork and organising for customer value
  • linking daily choices with strategic objectives
  • discovering and choosing through learning, not guessing, what new products and services to build.

We will teach, mentor, train, facilitate, lead by example, build and create together!

  • DEFINING AND STARTING THE JOURNEY FOR CHANGE

    • Organisational upgrades: the goal state and abilities required for change
    • Business agility: organisation and development models
    • From products to services: customer-driven operating models for organisations
  • BUILDING ABILITIES THROUGH TRAINING

    • Interdisciplinary development and management of new business
    • Added service design and customer knowledge ability
    • Accelerators
    • Multi-discipline teamwork
  • ORGANISING DEVELOPMENT

    • Build and support in-house design units
    • Create and start a portfolio and development frameworks
    • Customer knowledge in continuous service development, culture of experimentation
    • Cumulative customer knowledge and how to use it
    • Competence communities and how to use them

Interested? Please contact us!